In order to create an inclusive wrap-around service that supports young people, their carers and birth families, we have developed a range of extended services, see below for more details.

Many looked after young people have supervised contact with their birth families, which can be a difficult experience as well as an enjoyable and rewarding one. As a result, ISP has invested in a house where young people can meet up with their parents, relatives or guardians and maintain important family links in a relaxed environment. Specially trained ISP staff supervise contact, answer questions, and involve young people, their parents and carers in activities. ISP can also facilitate parenting assessment work within contact supervision or observational facilities for other professionals working with families. All ISP staff are professionally trained to understand the needs of looked after children, foster families and birth families. All staff have enhanced CRB checks and undertake regular supervision and training. We have designed Number 9 as a warm, welcoming place where everyone can relax and feel at home. Facilities include:
  • A chill-out lounge where young people and families can take it easy and have a quiet chat.
  • A games room featuring a pool table, table top football and other games which are fun, interactive and diverting.
  • Two family kitchens where young people and families can cook, eat and socialise together.
  • A play and art room where younger children can take part in art activities or just relax and play with their families.
  • An upstairs family lounge where young people and families can gather together in comfortable surroundings.
  • A tiny tots room upstairs which is ideal for toddlers and babies.
How it works We hire out rooms at an hourly rate which includes a contact supervisor and full use of the centre’s facilities. We will do our best to adapt our services to suit an individual young person’s needs. To find out more or organise a visit, please get in touch with our Contact Co-ordinator by calling 01795 439 258 or emailing
We believe that preparation for adult life should begin early and occur as naturally as possible within the context of a stable family placement.
Many personal skills for independent living, such as self-esteem, confidence and resilience, will develop naturally and gradually within a supportive, stable placement. Our foster carers help young people develop practical self-care skills and provide them with a range of opportunities and experiences to develop social and interpersonal skills.
ISP works alongside local authorities in preparing young people for adult life, and supports the statutory process of Pathway Planning by conducting an assessment of young people’s independence skills when they are 15 years old. The results of this assessment are used to inform both the local authority’s statutory Needs Assessment and Pathway Plan at 16 years, and the foster carer’s practice. ISP believes that young people should be actively involved in planning for their future and provides a dedicated website for young people and their foster carers to use in developing knowledge and skills for independent living.
The young people in our care have often undergone difficult transitions. They may have experienced parents suddenly leaving home, or they may have left home one morning to go to school, only to find that they were being moved to a different home at the end of the school day. As a result, we have a team of trained, supervised drivers who are sensitive to the emotional needs of young people who are in transition. The team of ISP drivers is on hand to take our young people to school, to therapy or to contact sessions with their families.
This service supports young people and helps ensure that they are able to make the most of the educational, therapeutic and contact services we provide.